Payment Policy
At Nature's Platter, we offer a wide range of natural and organic products to elevate your culinary experience. Here's what you need to know:
1. Pricing Information:
Our product prices are current and listed in Indian Rupees.
Prices may vary due to factors like daily market fluctuations for items such as fresh fruits and vegetables.
All orders are billed at the price in effect at the time of invoicing.
Taxes applicable in India will be charged accordingly.
2. Payment Options:
We support various payment methods, including Cash On Delivery, Credit Card, Debit Card, Net banking, UPI, Wallets, Pay Later options, and PayPal.
3. Promotional Codes:
Limited promotional codes may be available and are subject to terms and conditions.
Promotional codes are not redeemable for cash and may be discontinued or changed at any time.
4. Gift Cards:
Urban Platter Gift Cards are available for purchase and use at our stores or online.
Gift Cards are not returnable or refundable for cash and cannot be resold.
Lost or stolen cards will not be replaced.
5. Cash On Delivery:
Cash On Delivery option is available for orders up to Rs. 14,999 in selected pin codes.
COD limits may vary based on order history and rejection percentage.
6. GST Charges:
GST is applicable on orders fulfilled on or after July 1st, 2017.
GST rates depend on the category of the product purchased.
7. Payment Failure:
In case of payment failure, please ensure accurate information entry.
You can use Cash On Delivery option if payment fails.
8. Refund Policy:
Refunds for cancelled or returned products include the applicable GST amount.
However, no refunds of GST/VAT shall be made for shipping charges.
9. Payment Security:
Transactions on our website are protected by SSL and Secure Data Encryption.
Credit card and debit card information is processed securely by authorized payment gateways.
For any further assistance or queries, feel free to contact us. Enjoy shopping with Nature's Platter!